Senior Business Analyst

Responsibilities

A business analyst is accountable for the performance of the team. In this role, you will:

• Accurately capture business and service needs ensuring processes are mapped out clearly for the delivery team
• Using business analysis principles and tools to define requirements and processes that align with project goals
• Lead small-to-medium-sized projects, in a consultancy capacity and supporting larger and more complex projects
• Mentor and/or coach other business analysts from a personal development perspective and assisting in applying the most appropriate agile and lean tools and techniques
• Own and manage stakeholder relationships
• Carry out research, UAT and identifying risks and mitigations
• Document detailed requirements, functional and non-functional, that can be fed back to the relevant collaborators
• Work independently where required
• Be an active part of the delivery team to assist the team's successful project delivery
• Encourage and facilitate continuous improvement of TPXimpact projects (internal and external)
• Assist and support Lead BA’s, Delivery Managers, Product Managers, the Head of Product & BA and the Delivery Director as required
• Manage and support community of practice (BA team) activities within a business area

The complexity or breadth of products or teams will vary in this role, depending on the context.

Core analysis & project delivery

• Perform end-to-end business analysis by accurately capturing client needs, mapping service processes, and documenting detailed functional and non-functional requirements.
• Work both independently and as an active member of the delivery team to ensure project success, carrying out research, UAT, and risk mitigation.
• Provide essential support to Delivery Managers, Product Managers, and other senior leaders as required.

Community participation & team development

• Provide leadership and grow the business analysis Community of Practice, (BA team), setting standards, facilitating knowledge-sharing sessions, and championing the adoption of best-in-class agile and lean techniques.
• Drive the growth of the analyst team by participating in the interview and hiring process for new talent, ensuring candidates meet the required standards of skill and cultural fit.
• Mentor and coach other business analysts through dedicated line management, fostering their personal and professional development to build a high-performing team.
• Actively encourage and facilitate a culture of continuous improvement within the community and on all projects.

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.